Staff Development/Training

Staff Development/Training

Our Services – LGBT Training Courses

SAGECare training tells real stories about real people to make LGBT older adults familiar and human – so that your staff can better relate to them.

SAGECare LGBT training courses are designed to be suitable for all levels of employees. 1 hour trainings can be delivered in-person, via live webinar, or through a digital training platform. 4 hour trainings for Executive/Administrative staff are facilitated in-person* by a SAGECare Certified Trainer.

Click each training title to view the learning objectives.

1 Hour Training for Employees/Staff:

These trainings provide an overview of the needs, concerns and unique history of LGBT older adults, as well as meaningful steps that staff can take to immediately improve the quality of support and services they provide. Staff are required to complete one hour of training annually:

Supporting Lesbian, Gay, Bisexual and Transgender Older Adults

  • Explain the terms lesbian, gay, bisexual, and transgender
  • Understand why LGBT older adults may hide their identity
  • Incorporate LGBT concerns into person-directed care
  • Connect to local and national resources

Creating Inclusive Communities for LGBT Older Adults

  • Designed for staff working in nursing care or other residential care settings
  • Learn about the unique needs of LGBT older adults
  • Get an overview of the various rights and protections extended to LGBT residents
  • Learn other best practices for creating communities welcoming to LGBT older adults, their loved ones, and their caregivers

Apoyo para Adultos Mayores Lesbianas, Gays, Bisexuales y Transgéneros

  • Explicar los términos lesbiana, gay, bisexual y transgénero.
  • Entender por qué los adultos mayores LGBT podrían esconder su identidad.
  • Incorporar los asuntos relativos a la comunidad LGBT a los servicios directos que usted brinda.
  • Conectarse con recursos locales y nacionales.

Specialized Topics (1 hour each):

Participants who have already completed an introductory training have the option to take advanced trainings in specialized topics such as:

Enriching Care for LGBT Older Adults of Color

  • Learn key terms and statistics
  • Examine how racism and discrimination impact LGBT older people of color
  • Learn why LGBT older adults of color may have different needs and relationships with their identity
  • Explore best practices for making services more inclusive

Transgender Older Adults: Information and Suggestions for Providers

  • Answer common questions about the transgender experience and transitioning
  • Learn best practices for providing transgender affirming care
  • Discuss the unique needs of transgender older adults

Respected and Whole: Preventing Anti-LGBT Bias Between Constituents, Staff, and Across Aging Services

  • Explore our 8 suggestions for preventing bias and creating inclusive services
  • Discuss concrete programming ideas and policies to ensure staff and constituents feel respected and safe
  • Learn how an inclusive environment can improve the health and happiness of both staff and constituents

Asking Demographic Questions About Sexual Orientation and Gender Identity

  • Learn practical tips from experts about how to ask questions related to sexual orientation and gender identity
  • Understand why these questions are important for all service organizations
  • Learn the nuances of asking these questions to older adults
  • Learn how to respectfully respond to questions and concerns that arise in these conversations

Caregiving in the LGBT Community

  • Explain the terms lesbian, gay, bisexual, and transgender.
  • Understand some of the needs of LGBT Older Adults and their care networks.
  • Understand the unique issues experienced by LGBT caregivers.
  • Connect to local and national resources.

Supporting LGBT Older Adults Through In-Home Care

  • Explain the terms lesbian, gay, bisexual, and transgender.
  • Understand why LGBT older adults may hide their identity.
  • Incorporate LGBT concerns into person-directed care.
  • Connect to local and national resources.

Preventing and Responding to Bullying Between Older Adults

  • Learn what is bullying.
  • Learn the different types of bullying behavior.
  • Learn the reasons for bullying.
  • Learn how to address the underlying cause of the bullying.

HIV and Aging: Confronting Myths, Reducing Stigma, and Aging Successfully

  • Learn the facts about HIV and AIDS.
  • Discuss the specific concerns of older adults with HIV as well as long-term survivors.
  • Identify common myths and misinformation about HIV.
  • Discuss suggestions for creating more inclusive services.

Alzheimer’s Disease and Other Dementias

  • Explore the specific needs and experiences of LGBT older adults experiencing dementia.
  • Learn information that providers can use to make sure your services are welcoming to LGBT people with dementia.
  • Understand how to support caregivers who identify as LGBT.
  • Look at some ways that they can help advocate for LGBT people with dementia

4 Hour Training for Executives/Administrators:

These trainings provide an in-person* learning experience designed to help executives/administrators/leadership understand the cultures, needs, and concerns of LGBT older adults. Executives/Administrators are expected to complete four hours of training every three years. Trainings that satisfy this requirement include:

Improving Aging Services for LGBT Older Adults

  • Learn about the culture, needs, and concerns of LGBT older adults
  • Consider why LGBT older adults are less likely to access health and social services
  • Learn practices for helping LGBT older adults to feel more included in aging network organizations
  • This training can be a half-day (4-hour) session or a more advanced full-day (8-hour) training.

Including Older Adults in LGBT Organizations

  • Learn about the culture, needs, and concerns of LGBT older adults
  • Consider why LGBT older adults are less likely to access social services
  • Identify best practices and tools to better serve the LGBT older adults who currently access your services or are in need of your services
  • This training can be a half-day (4-hour) session or a more advanced full-day (8-hour) training.

Hospice and Palliative Care for LGBT Patients and Families

  • Learn about the culture, needs, and concerns of LGBT older adults
  • Consider the specific psychological, emotional, and legal situation faced by many LGBT people at the end of life
  • Build the professional skills and knowledge base needed to provide high-quality care for LGBT people and their families

* If your organization has fewer than 10 employees this requirement can be fulfilled by Executive/Administrative staff completing four of the 1 hour trainings. For more information, please contact us.

Contact Us

SAGE is committed to making our materials accessible to all individuals and maintaining open dialogue through the accommodation process. Reasonable accommodations for accessibility can be made upon request, please email ( with your request. We request at least two weeks’ notice to assure that the accommodation meets your needs.