Bronze
25% of Employees
1 Hour of LGBT Aging Training (in-person or digitally)
Staff Development/Training
SAGECare LGBT training courses are designed to be suitable for all levels of employees. 1 hour trainings can be delivered in-person, via live webinar, or through a digital training platform. 4 hour trainings for Executive/Administrative staff are facilitated in-person* by a SAGECare Certified Trainer.
Click each training title to view the learning objectives.
1 Hour Training for Employees/Staff:
These trainings provide an overview of the needs, concerns and unique history of LGBT older adults, as well as meaningful steps that staff can take to immediately improve the quality of support and services they provide. Staff are required to complete one hour of training annually:
Supporting Lesbian, Gay, Bisexual and Transgender Older Adults
- Explain the terms lesbian, gay, bisexual, and transgender
- Understand why LGBT older adults may hide their identity
- Incorporate LGBT concerns into person-directed care
- Connect to local and national resources
Creating Inclusive Communities for LGBT Older Adults
- Designed for staff working in nursing care or other residential care settings
- Learn about the unique needs of LGBT older adults
- Get an overview of the various rights and protections extended to LGBT residents
- Learn other best practices for creating communities welcoming to LGBT older adults, their loved ones, and their caregivers
Welcome Home: LGBT Older Adults and Housing
- Designed for staff working in any housing environment
- Learn tips for responding to bias behavior between roommates or neighbors
- Get an overview of federal protections that apply to LGBT people
- Learn best practices to help create a supportive environment for current and future older LGBT residents
Apoyo para Adultos Mayores Lesbianas, Gays, Bisexuales y Transgéneros
- Explicar los términos lesbiana, gay, bisexual y transgénero.
- Entender por qué los adultos mayores LGBT podrían esconder su identidad.
- Incorporar los asuntos relativos a la comunidad LGBT a los servicios directos que usted brinda.
- Conectarse con recursos locales y nacionales.
Specialized Topics (1 hour each):
Participants who have already completed an introductory training have the option to take advanced trainings in specialized topics such as:
Embracing LGBT Older Adults of Color
- Discuss the ways race and ethnicity intersect with LGBT identity
- Learn about the unique vulnerabilities and resiliencies of LGBT older adults of color
- Consider changes that can make your organization welcoming for LGBT older adults of color
Transgender Aging: What Service Providers Need (and Don't Need!) to Know
- Answer common questions about the transgender experience and transitioning
- Learn best practices for providing transgender affirming care
- Discuss the unique needs of transgender older adults
Respected and Whole: Preventing Anti-LGBT Bias Between Constituents, Staff, and Across Aging Services
- Explore our 8 suggestions for preventing bias and creating inclusive services
- Discuss concrete programming ideas and policies to ensure staff and constituents feel respected and safe
- Learn how an inclusive environment can improve the health and happiness of both staff and constituents
Asking Demographic Questions About Sexual Orientation and Gender Identity
- Learn practical tips from experts about how to ask questions related to sexual orientation and gender identity
- Understand why these questions are important for all service organizations
- Learn the nuances of asking these questions to older adults
- Learn how to respectfully respond to questions and concerns that arise in these conversations
LGBT Older Adults: Compliance with the HUD Equal Access Rule
- Get an overview of federal protections that apply to LGBT older people
- Examine the ways that LGBT older adults may experience housing discrimination
- Review best practices to help create a compliant and supportive environment for current and future older LGBT residents
Caregiving in the LGBT Community
- Explain the terms lesbian, gay, bisexual, and transgender.
- Understand some of the needs of LGBT Older Adults and their care networks.
- Understand the unique issues experienced by LGBT caregivers.
- Connect to local and national resources.
Supporting LGBT Older Adults Through In-Home Care
- Explain the terms lesbian, gay, bisexual, and transgender.
- Understand why LGBT older adults may hide their identity.
- Incorporate LGBT concerns into person-directed care.
- Connect to local and national resources.
Preventing and Responding to Bullying Between Older Adults
- Learn what is bullying.
- Learn the different types of bullying behavior.
- Learn the reasons for bullying.
- Learn how to address the underlying cause of the bullying.
4 Hour Training for Executives/Administrators:
These trainings provide an in-person* learning experience designed to help executives/administrators/leadership understand the cultures, needs, and concerns of LGBT older adults. Executives/Administrators are expected to complete four hours of training every three years. Trainings that satisfy this requirement include:
Improving Aging Services for LGBT Older Adults
- Learn about the culture, needs, and concerns of LGBT older adults
- Consider why LGBT older adults are less likely to access health and social services
- Learn practices for helping LGBT older adults to feel more included in aging network organizations
- This training can be a half-day (4-hour) session or a more advanced full-day (8-hour) training.
Including Older Adults in LGBT Organizations
- Learn about the culture, needs, and concerns of LGBT older adults
- Consider why LGBT older adults are less likely to access social services
- Identify best practices and tools to better serve the LGBT older adults who currently access your services or are in need of your services
- This training can be a half-day (4-hour) session or a more advanced full-day (8-hour) training.
Hospice and Palliative Care for LGBT Patients and Families
- Learn about the culture, needs, and concerns of LGBT older adults
- Consider the specific psychological, emotional, and legal situation faced by many LGBT people at the end of life
- Build the professional skills and knowledge base needed to provide high-quality care for LGBT people and their families
* If your organization has fewer than 10 employees this requirement can be fulfilled by Executive/Administrative staff completing four of the 1 hour trainings. For more information, please contact us.
SAGECare LGBT Aging Self-Report:
Silver, Gold, and Platinum levels require that Executive and Administrative staff receive training every three years. During years in which Executive and Administrative staff are not being trained, participating agencies must submit a SAGECare LGBT Aging Self-Report. This short questionnaire is a way for your agency to update SAGECare staff on your success providing LGBT inclusive services, as well as any questions or feedback on the SAGECare credential program.
After reviewing your agency’s report, SAGECare staff are available for one hour of consulting or technical assistance.
Agencies with 14 or fewer staff:
Executive/Administrator staff may fulfill the 4-hour training requirement by completing 4 units of 1-hour online trainings. If completed concurrent with the staff completing the 1-hour requirement, the agency will qualify to move beyond the Bronze level, in accordance with percentages of staff trained as noted below. Contact us for more information.
SAGECare Credentials
If SAGECare has trained your staff, your agency is eligible to receive a SAGECare credential and display it on your marketing materials and at your locations.
Silver
40% of Employees
1 Hour of LGBT Aging Training
(in-person or digitally) and
40% of Exec./Administrators
4 Hours of LGBT Aging Training (in the first year) or complete SAGECare LGBT Aging Self-Report (years two and three)
Gold
60% of Employees
1 Hour of LGBT Aging Training
(in-person or digitally) and
60% of Exec./Administrators
4 Hours of LGBT Aging Training (in the first year) or complete SAGECare LGBT Aging Self-Report (years two and three)
Platinum
80% of Employees
1 Hour of LGBT Aging Training
(in-person or digitally) and
80% of Exec./Administrators
4 Hours of LGBT Aging Training (in the first year) or complete SAGECare LGBT Aging Self-Report (years two and three)